Natural call handling
A conversational AI voice greets callers and follows a call flow agreed with you.
AI telephone answering · UK-wide setup
Your AI receptionist.
Built for UK business.
Sophi handles calls, enquiries and bookings
while you focus on your business.
What Sophi does
AI call answering built around your business.
A useful first response for callers, with the information your team needs to follow up.
Business questions answered
Sophi uses the services, hours, prices and common questions you provide during setup.
Useful enquiry details
Capture names, phone numbers, postcodes, job descriptions and other details your team needs.
Appointments managed
Check availability in a supported connected calendar, then book, reschedule or cancel appointments.
A handover to your team
Set up call transfers where appropriate, with agreed rules for when a caller needs a person.
Short summaries by text
Get the essential enquiry or appointment details so your team knows what to do next.
Managed setup
We build it with you. Then support it.
You bring the business knowledge. We configure the receptionist and workflows.
Tell us about your business
Share your services, opening hours, common questions and the enquiries you want to capture.
Agree the call and booking rules
Decide what Sophi should answer, when to take a message and when to transfer a caller.
Connect your phone and calendar
We review your existing number and connect the supported systems in the agreed scope.
Test, approve and go live
Try realistic calls and bookings, then approve the configuration before launch. We provide ongoing maintenance and support.
Pricing
Clear costs from the start.
Choose the setup that fits your business. Talk to us before making a commitment.
Launch offer
Your AI receptionist
£150 / month
Plus £350 one-off setup
- Business-specific receptionist configuration
- Your services, hours and common questions
- Call handling and enquiry capture
- Supported calendar and booking workflow
- Essential call details by text
- 600 AI receptionist minutes each month
- Maintenance and support
Standard pricing
Established
£200 / month
Plus £500 one-off setup
For businesses looking to discuss a more tailored setup and additional integrations.
- Business-specific configuration
- Call and booking workflows
- Integration requirements reviewed with you
- 600 AI receptionist minutes each month
- Maintenance and support
Additional usage: 20p per minute above the 600-minute monthly allowance.
Launch offer subject to availability. We confirm the plan, integrations, VAT treatment, payment and cancellation terms in your written quotation before you start. Additional work outside the agreed scope is quoted separately.
Your questions answered
Before you get started.
Phone numbers, calendars, call handling and UK-wide setup.
What is an AI receptionist?
An AI receptionist is a telephone answering service that uses conversational AI to speak with callers. Sophi can answer common questions, collect enquiry details and manage appointments using the information and rules you agree with us.
Can I keep my existing business number?
Often, yes. Calls can be forwarded from your existing number, depending on your provider and phone setup. We check the options with you before going live.
Can Sophi book, change or cancel appointments?
Yes, with a supported connected calendar and agreed booking rules. Sophi checks available slots and can book, reschedule or cancel appointments during the call. We test those workflows before launch.
Does it work with my calendar or booking system?
Google Calendar is supported. Tell us which calendar or booking system you use so we can check compatibility and confirm the integration scope before setup.
Can callers speak to a person?
Call transfers can be configured with agreed rules and a suitable destination number. When your team is unavailable, Sophi can capture an enquiry for follow-up.
What happens after a call?
Your business receives the essential enquiry or appointment details by text. We agree what information you need and how the call workflow should handle it during setup.
How much does an AI receptionist cost?
The launch offer is £350 one-off setup plus £150 per month. Standard pricing is £500 setup plus £200 per month. Both include 600 monthly AI receptionist minutes, with additional usage at 20p per minute. Availability, VAT treatment and contract terms are confirmed in writing.
How long does setup take?
That depends on your phone setup, calendar and call-handling requirements. We give you a timeline after reviewing your business. Setup includes testing, and you approve the configuration before launch.
Can you set it up outside Canterbury?
Yes. AZ Engineering Group is based in Canterbury and can set up the service remotely for businesses across the UK, including Kent and London.
How can I try Sophi?
Call our live demo on 07771 167336. You can also contact us on WhatsApp to discuss a demo around your own business. Read the demo privacy notice before sharing personal information.
Try Sophi
Hear how your next
customer could be greeted.
Call the live demo, or message us to talk through your business.